ANALYSIS OF THE QUALITY OF THE GARUDA PUTIH STIKES WEBSITE IN JAMBI CITY USING THE WEBQUAL 4.0 METHOD
DOI:
https://doi.org/10.33998/jakakom.2024.4.1.1472Keywords:
Website, Webqual 4.0, User Satisfaction, Information Quality, Interaction Quality, Multiple Linear RegressionAbstract
Firmansyah, 8040190307
ANALYSIS OF THE QUALITY OF THE GARUDA PUTIH STIKES WEBSITE IN JAMBI CITY USING THE WEBQUAL 4.0 METHOD
Keywords: website, webqual, STIKES GARUDA PUTIH
(xii + 77+ Appendix)
The rapid development of IT has made the website an integral part of an educational institution, especially in terms of services for academic activities, lecturers, students and education staff. Services in a web-based information system need to be measured to determine the quality level of the website for users. this research, to determine the quality of the Garuda Putih STIKES website in Jambi City in meeting the needs of satisfied users using the webqual 4.0 method. The method used in determining the quality of the White Garuda Stikes website, Jambi city, is the webqual 4.0 method which consists of four variables, namely the variableusability, information quality, interaction quality andUser Satisfaction. The research sample is 173 respondents. Random and stratified sampling. Data was collected through a questionnaire containing statements about student perceptions of the Garuda Putih SITKES website, Jambi city. The collected data was processed with SPSS and conducted a test to determine the quality of the Garuda Putih City STIKES website, Jambi. From the results of calculations that have been carried out by researchers, variable values are obtainedIntraction Quality bigger than the variableInformation Quality and variablesUsability Quality, thus VariableIntraction Quality has a greater influence than the other variables, which can be seen from the t value calculated for the Interaction Quality variable of 5,946 compared to the t calculated variableInformation Quality of 1,510 and variableUsability Quality of 2,838.
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