ANALISIS DAN PERANCANGAN SISTEM PENDUKUNG KEPUTUSAN PEMILIHAN TELLER TERBAIK DENGAN MENGGUNAKAN METODE PROFILE MATCHING PADA PT. BANK CENTRAL ASIA, TBK

Abstrak

In an effort to develop tellers, PT. Bank Central Asia chooses the best teller every year as a form to
provide work motivation to tellers. The best teller selection system at PT. Bank Central Asia, Tbk the
Jambi has been carried out manually by direct observation from the section head and knowledge test
which requires a long time and is not objective, and has not been well documented so that it requires an
information system that can help in the selection process of the teller in the selection process and
documentation process. In this case, the appropriate information system is a decision support system
using the Profile Matching method. Profile Matching method is very appropriate to use because this
method measures the ability of the teller according to the target profile that has been. The system
modeling tool used is UML (Unified Modeling Language). This study produced a prototype decision
support system for selecting the best tellers that can be implemented in accordance with existing needs,
especially in the selection of the best tellers at PT. Bank Central Asia, Tbk Jambi so that it will shorten
the time needed and the electoral process will take place objectively.