Saputra N, Mulyono H. Sistem Informasi Pengaduan Keluhan (Studi Kasus Unit General Affair Di PT. Lontar Papyrus Pulp And Paper Industry). Jurnal MSI UNAMA [Internet]. 25 Maret 2022 [dikutip 20 Mei 2024];7(1):157-68. Tersedia pada: https://ejournal.unama.ac.id/index.php/jurnalmsi/article/view/1068