TY - JOUR AU - Tyas Rahayu, Ati AU - Mulyono, Herry PY - 2023/03/23 Y2 - 2024/03/29 TI - Sistem Informasi Layanan Klaim Asuransi Berbasis Web Pada Ajb Bumiputera 1912 Kantor Cabang Telanaipura Jambi JF - Jurnal Manajemen Sistem Informasi JA - Jurnal MSI UNAMA VL - 8 IS - 1 SE - Artikel DO - 10.33998/jurnalmsi.2023.8.1.761 UR - https://ejournal.unama.ac.id/index.php/jurnalmsi/article/view/761 SP - 22-35 AB - <p>AJB Bumiputera 1912 Telanaipura Jambi Branch Office is an insurance company that provides services <br>to the community. In the current system, the claim submission service process is still done manually, that <br>is, submitting claims can only be processed if the agent and customer have a meeting and the customer <br>completes a claim submission form. This causes the length of the claim submission process and the <br>services provided do not run optimally. Based on the existing problems, a claim submission service <br>system is needed in order to assist AJB Bumiputera 1912 Telanaipura Jambi Branch Office in terms of <br>claim submission services. The purpose of this research is to design a prototype of the claim submission <br>service system using the system modeling tool, namely UML and the diagrams used include use case <br>diagrams, activity diagrams, and class diagrams. The results of this research are in the form of designing a <br>prototype claim submission service system that can be implemented by AJB Bumiputera 1912 <br>Telanaipura Jambi Branch Office to help facilitate the management of information on life insurance <br>claims submissions.</p> ER -